How DANA And QRIS Records Are Used
We collect the account details you submit, device and sign-in signals, support messages, and records needed to confirm wallet activity. For a DANA, OVO, GoPay, or QRIS request, we may retain the selected rail, reference details, amount status, and receipt information so we can match a
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cashier event to your account without storing a wallet password. Bank transfer and virtual account references are handled for the same matching purpose, including BCA, BRI, Mandiri, or BNI references when supplied. We use this data for access checks, fraud detection, service replies, and legal duties.
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Processing and account availability depend on local law; where local law permits, you may ask what we hold, request a correction, or ask about deletion limits.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.